Privacy Policy
1. Introduction
Monika Dul with 2% Realty Pro ("I," "me," or "my") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit my website monikarealtorpro.com (the "Site").
Please read this Privacy Policy carefully. If you do not agree with the terms, please do not access the Site.
2. Information I Collect
I may collect information about you in a variety of ways:
2.1 Personal Data
Personally identifiable information, such as:
· Name
· Email address
· Phone number
· Mailing address
· Property preferences and requirements
This information is collected only when you voluntarily submit it to me, such as when you:
· Fill out a contact form
· Request a home valuation
· Subscribe to my newsletter
· Inquire about buying or selling a property
2.2 Derivative Data
Information my servers automatically collect when you access the Site, such as:
· IP address
· Browser type
· Operating system
· Access times
· Pages viewed before and after accessing the Site
2.3 Cookies and Web Beacons
I may use cookies, web beacons, tracking pixels, and other tracking technologies to:
· Help customize the Site
· Improve your experience
· Analyze trends
· Administer the Site
· Track users' movements around the Site
You can choose to set your browser to refuse cookies, but some features of the Site may not function properly.
2.4 Google Analytics
I use Google Analytics to collect information about Site usage. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. I use this information to improve the Site and better serve my clients.
For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/.
3. Google Ads and Lead Forms
My website uses Google Ads features, including lead forms, to connect with potential clients. When you submit a lead form through my Google Ads:
· Your information is securely transmitted to me
· I will use your information only to respond to your inquiry and assist with your real estate needs
· Your information is stored in accordance with this Privacy Policy
4. How I Use Your Information
I use the information I collect to:
· Respond to your inquiries and provide real estate services
· Send you market updates and property information (if you've opted in)
· Improve my website and marketing efforts
· Comply with legal obligations
· Protect against fraud and unauthorized transactions
5. Disclosure of Your Information
I do not sell, trade, or rent your personal information to others. I may share information in the following circumstances:
5.1 Service Providers
I may share your information with trusted third parties who assist me in operating my website, conducting my business, or serving you (e.g., website hosting, email services). These parties agree to keep your information confidential.
5.2 Legal Requirements
I may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
5.3 Real Estate Transactions
As a real estate professional, I may need to share your information with:
· Other real estate brokerages involved in your transaction
· Mortgage brokers, lawyers, home inspectors, and other professionals you choose to work with
· REALTOR.ca and local real estate boards for listing purposes
6. Third-Party Websites
My Site may contain links to third-party websites (e.g., REALTOR.ca, mortgage calculators). I am not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.
7. Security of Your Information
I use administrative, technical, and physical security measures to protect your personal information. While I strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and I cannot guarantee absolute security.
8. Retention of Your Information
I will retain your personal information only as long as necessary to:
· Fulfill the purposes outlined in this Privacy Policy
· Comply with legal obligations (e.g., real estate record-keeping requirements)
· Resolve disputes
· Enforce my agreements
9. Your Rights (PIPEDA Compliance)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
· Access: Request a copy of the personal information I hold about you
· Correction: Request correction of inaccurate or incomplete information
· Withdrawal of Consent: Withdraw your consent for me to use your information at any time (subject to legal or contractual restrictions)
· Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise these rights, please contact me using the information in Section 12.
10. Children's Privacy
My website is not intended for individuals under the age of 18. I do not knowingly collect personal information from children. If I become aware that a child has provided me with personal information, I will take steps to delete it.
11. Changes to This Privacy Policy
I may update this Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Me
If you have questions or concerns about this Privacy Policy or how I handle your information, please contact me:
Monika Dul
2% Realty Pro
Email: [email protected]
Phone: 780.918.2105
Website: monikarealtorpro.com
This Privacy Policy was created to comply with Canadian privacy laws (PIPEDA) and Google's requirements for websites collecting personal information through ads and lead forms